Privacy Policy
Last update: 21.04.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website Chico Wealthholm (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We want you to have the information you need to make informed decisions about how we use and process your Personal Data. That's why we built this website. We use various methods to keep you informed about Personal Data usage.
If we think you need specific details, we'll provide them at the right time.
We're happy to answer your questions and explain anything about how Personal Data is handled under applicable laws. Contact us via email at: info@chico-wealthholm.com
Your personal data will be used only for the purposes stated in this Policy.
We process your Personal Data for several purposes, including providing the website and Services to you, connecting you with third-party trading platforms, improving our site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and conducting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
Personal Data are also processed by us in order to better comprehend your preferences and needs.
To use important tools that protect your rights regarding your Personal Data:
To help you exercise your rights, we have the resources in place. Contact us anytime to request your personal data or ask us to modify, delete, or stop using it for specific or general purposes. We can also transfer your information to you or a third party. We're ready to accommodate your requests.
Protect Your Personal Data:
While we cannot guarantee complete security of your personal data, we commit to using multiple methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines what Personal Data the Company collects from individuals and how it processes, shares, and protects that data.
This Policy applies to information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or identified through a combination of additional information we possess or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data, including the management, structuring, and storage of such data.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from or allow persons under 18 to use our services. We will promptly delete any information we discover about children.
2. What Personal Data Do We Have About You?
When you access our service, channels, or website, we collect your Personal Data. We may request your Personal Data directly in certain cases, or gather it by analyzing how you use our Services and channels, or by receiving information from our third-party partners.
You do not need to disclose personal information to the company, and there are no consequences for not doing so.
But you're not required to provide us with any personal data. However, in certain circumstances, if you choose not to share personal data with us, we may not be able to offer our services or allow you to access the website.
4. What kind of Personal Data do We collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and browser type), the language you used, software crash logs, the type of browser used, and information about the device you utilized. The information collected is not private information and cannot be used to identify you.
Personal Data We Receive From You: any personal data you provide to us by your own choice when you connect with an online trading platform of a third party through us.
Personal Information You Provide to Third-Party Platforms to Facilitate Trading: this information includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section and in accordance with applicable legal requirements.
The Company cannot use your Personal Data without a valid legal basis. The legal grounds that allow the Company to process your Personal Data are:
- You have consented to the processing of your personal data for one or more purposes, including when you submit personal information through this website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to pursue their legitimate interests. For example, this includes improving our services or defending legal claims.
- Processing is required to comply with legal obligations.
Contact us via email for more details about how we process your information to protect our legitimate interests.
Below is a list of reasons and legal grounds we may use your personal data for.
Scope
Legal Basis
To share your personal information with third parties at your request for digital trading access
If you request it, we may ask for your Personal Data to forward to third-party companies.
You've consented to the processing of your Personal Data for one or more of the stated reasons.
2. To address your requests, questions, or concerns
We need your Personal Data to help us respond to any questions you may have about our Services.
The Company or a third party's legitimate interests require processing of this information.
3. To meet legal obligations, we process your Personal Data as required by administrative, judicial, or legal requirements.
To ensure compliance with legal obligations, we must process your information.
4. To enhance Our Services
We may use your Personal Data to improve Our Services. This includes, for example, crash reports and malfunction data we collect related to the Services.
The Company or a third party requires processing of their legitimate interests.
5. To prevent fraud and abuse of our services
The Company or a third party has a legitimate need to process this information.
6. To perform and manage actions aligned with Our Services requirements
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and related tasks.
The Company or a third party's legitimate interests require processing of this data.
7. To conduct analysis, such as statistical analysis
To make informed decisions on various matters, we use different analytical techniques, including statistical methods.
The Company or a third party has a legitimate interest in processing this information.
To protect our assets, rights, and interests—as well as those of third parties—we've established procedures to defend our legal claims.
We may process your Personal Data to safeguard our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and policies.
The Company or a third party may need to process personal data based on legitimate interests.
6. Sharing Your Personal Data with Third Parties
The Company may share your Personal Data with third-party service providers such as hosting, storage, and IP address analysis providers to support our operations.
You can request that we share your Personal Data with third-party trading platforms. When you ask us to do so, we will provide your Personal Data to those platforms. Their use of your information is governed by their own privacy policies, and your data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to help us enhance and improve the products and services we offer.
The Company may disclose Personal Data to regulatory authorities, local government, or other official bodies when necessary to protect the rights or assets of third parties.
We may share your Personal Data with potential investors, buyers, lenders, or other companies within our group in connection with business transactions (such as asset transfers, sales, mergers, consolidations, or restructuring) or in the event of bankruptcy.
7. Third-Party Cookies and Services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies and similar technologies.
Cookies are small text files stored on your device when you visit our website. We use cookies to gather information about your preferences and browsing habits to improve your user experience, remember your preferences, and customize the products and services we offer. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies. These are temporary files downloaded to your device that expire when you close your browser. Other cookies are persistent—they remain on your device for a period of time after you close your browser. We use these to recognize returning users and help you get back to the website more easily.
Types of Cookies:
They may be used by us according to their intended purpose:
The type of cookie
Cookies are essential for this website to function properly
Scope
These cookies are essential to help you access the features you've requested and navigate our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data properly. This allows you to move around the website, use its features, and return to pages you've visited before.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically erased when you close your web browser (session Cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognize you when you visit our site and remember your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm that you're logged in to the site. They're automatically erased when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data about our site and improve your experience. They also help us analyze how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. They can be deleted when you close your browser. Some cookies remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, adjust your browser settings. Below are links to help you with popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain features or the entire website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfill the processing purpose described in this Policy, or for longer periods as permitted by applicable law, regulations, and orders.
We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for another 12 months.
We regularly review retained Personal Data to confirm it's no longer required.
9. Transfers of Personal Information to Third-Party Countries or International Organisations
Your personal information may be transferred to other countries—meaning your personal data could be sent to a third country (a jurisdiction outside where you currently reside) or to international organizations. We take all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organization that the EU Commission has deemed to provide adequate protection for Personal Data transfers, as determined under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was completed in accordance with the standard data protection clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can review the clauses approved by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please contact us at info@wealthwaydigital.uk for more information.
10. Security of Your Personal Data
We have implemented appropriate organizational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
While we take security seriously, we cannot guarantee error-free protection of your Personal Data at all times. We are not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of your Personal Data, including those arising from transmission errors, unauthorized third-party access, or other circumstances beyond our reasonable control.
When required by law or other obligations outside our control, we may need to disclose your Personal Data to third parties such as government authorities. In such cases, we cannot be responsible for the security measures applied by these third parties.
Internet transmission of data cannot be entirely secure. We cannot guarantee the security of Personal Data you send to us over the internet.
11. Hyperlinks to Third-Party Websites
The website contains links to third-party sites and applications that are not under our supervision. We are not responsible for how these third-party websites or apps collect or process your Personal Data. This Policy does not apply to their services.
Before accessing or using any third-party website or app, we recommend reviewing their privacy policies. We also advise you to be cautious when sharing your Personal Data with them.
12. Changes to This Policy
Before accessing any third-party websites or apps, we recommend reviewing their privacy policies. We also advise you to exercise caution when sharing your Personal Data with them.
13. Your Rights Regarding Your Personal Information
You are entitled to request us to verify the accuracy of Personal Data being collected about you, to correct any inaccuracies, and to delete all Personal Data not required by us. You may also restrict how your personal information is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide regarding your Personal Data. You may exercise these rights by sending an email to the address below.
Access Rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you may access your Personal Data.
The Company will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may be charged for additional copies. Data will be made available electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If granting access would harm another person's rights or freedoms, the Company may refuse the request or limit compliance.
Right to Rectification
The Company will rectify inaccurate Personal Data. You may demand that any incomplete or inaccurate Personal Data about you be corrected, considering the purpose of processing.
Right to Erasure
Erasure applies in these cases: (a) Personal Data are no longer needed for the purpose they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, based on circumstances specific to your situation, to processing of Personal Data about you that relies on legitimate interests pursued by us or a third party; (d) Personal Data are processed unlawfully; or (f) Personal Data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfill a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing Restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to limit processing.
If you request that Personal Data be restricted, it may only be retained if you consent, or to establish, exercise, or defend legal rights, or to protect another person's rights, or for a reason of significant public interest within the European Union or a Member State.
Right to Data Portability
If processing is carried out by automated means and is based on your consent or a contract, you have the right to access and review your Personal Data provided to the Company.
You may request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to transfer data does not interfere with the rights or freedoms of others.
Right to Object
You have the right at any time to object to processing of Personal Data about you that is based on legitimate interests pursued by the Company or a third party. This includes objecting to profiling based solely on these legitimate interests. If the Company establishes compelling legitimate grounds for processing, we cannot stop unless you demonstrate that your rights, freedoms, or interests outweigh ours, or unless necessary to establish, exercise, or defend legal rights.
Regarding Direct Marketing: You have the right at any time to object to processing of Personal Data about you.
Right to Withdraw Consent
You may withdraw your consent for the Company to process Personal Data about you at any time. This does not affect the legality of processing that occurred before your withdrawal.
You have the right to lodge a complaint with a supervisory authority.
You may appeal to a supervisory authority established by a Member State to protect fundamental rights of individuals regarding Personal Data processing within the European Union.
European Union and Member State laws may limit your rights concerning Personal Data, as detailed in this section.
We will provide you with the requested information regarding your rights in this section within one month of receiving your request. This timeframe may be extended up to two months if necessary, depending on the nature and volume of requests. We will notify you of any extension and its reasons within one month of your request.
Unless otherwise required by this section, your requested information will be provided at no cost. If your request is unjustified, excessive, or repetitive, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we doubt your identity, the Company may request additional information to verify it.